GFF Service Delivery Learning Program
Global Financing Facility - World Bank Group
About
This action-oriented program was designed to support efforts made in-country to maintain RMNCAH-N services in the context of the COVID-19 outbreak by deploying core capacities to address the pandemic, particularly its impacts on the health and well-being of women, children, and adolescents; strengthening frontline service delivery, and addressing demand-side constraints.
By the end of the program participants were able to:
Develop a change plan to support a country in the delivery of essential health services in the context of the COVID-19 outbreak.
Identify and share good practices and responses to common challenges through a cross-country community of experts and leaders.
In 2020, the program was delivered online to 18 GFF Countries, mainly African, in English, French, and Spanish.
My role
Learning Designer
I supported the design of the program, including interactive learning resources and practical activities’ methodology. Alongside team leads and SMEs, we developed an action-oriented program that focused on addressing change for the delivery of essential health services in times of COVID-19. The program was designed so country teams would assess data, define priorities, identify challenges, and implement concrete actions to generate significant interventions.
In addition, I was responsible for the set up of the online platform in Articulate Rise, and the community of practice for the program.
Interactive Learning Assets
Synthesizing Takeaways
In order to facilitate the participation of officials who have competing demands on their time, I designed and developed interactive learning nuggets to synthesize the core contents of the program and that include practical reflection activities.
Resources were developed using the authoring tool Genially and shared after each online session through the online platform.
Sample of interactive learning asset